1. How to Deposit Funds

To deposit funds into your Bipp account, follow these simple steps:

1. Log In to Your Account
   First, make sure you’ve completed the KYC process and verified your account. Then, log in to your account.

2. Navigate to the ‘Deposit’ Section
   From your dashboard, go to the “Deposit” section.

3. Choose the Currency
   Once you’re in the deposit section, you’ll be prompted to choose the currency you want to deposit (e.g., HTG, USDT, USDC). Select the appropriate currency based on your needs.

4. Select a Deposit Method
   After selecting the currency, you’ll be asked to choose the deposit method. Available methods include:

   • Bank Transfer (for fiat currencies)
   • Crypto Deposit (for cryptocurrencies)
   • Other Methods (depending on your region)

5. Get Deposit Information
   Once you’ve selected a deposit method, the platform will provide you with the necessary details to complete the deposit. For bank transfers, this will include the account number, routing number, and any reference details. For crypto deposits, you’ll receive a unique wallet address and network information (e.g., TRON, Bitcoin, Ethereum).

6. Make the Deposit
   Follow the instructions provided by the platform to complete the deposit.

   • If you're depositing via bank transfer, initiate the transfer from your bank using the provided details.
     
   • If you're depositing cryptocurrency, use the provided wallet address and network (ensure you’re sending the correct type of crypto to the correct wallet address).
     
   • If you're depositing via other method, initiate the deposit from your provider using the provided details.

7. Provide Proof of Deposit
   After making the deposit, you’ll be asked to provide proof of your deposit.

   • For bank transfers, upload a screenshot of your bank receipt showing the completed transfer.
   • For crypto deposits, provide the transaction hash (TXID) to verify the deposit on the blockchain, and a screenshot showing the completed transaction.
     
   • For other payment method, upload a screenshot of your payment confirmation showing the completed payment.

8. Pending Verification
   After submitting the proof of deposit, your deposit will be marked as "pending." The platform will verify the information and ensure everything is correct. This may take a few minutes to several hours, depending on the payment method and transaction volume.

9. Deposit Confirmation
   Once the deposit is verified, you will receive a confirmation notification, and your funds will be added to your account balance.

Sometimes, deposits can take longer than expected. Here are some common issues and how to resolve them:

• For Bank Transfers: Bank transfers might take a few business days to process, depending on your bank. If your deposit hasn’t been reflected after the expected time, please contact our support team for assistance via support@bippfinance.com .
• For Crypto Deposits: Ensure that you’ve used the correct blockchain network (e.g., Bitcoin for a Bitcoin address). Check the transaction hash (TXID) for details. If your deposit still doesn’t appear after a while, contact support with the TXID and other details via support@bippfinance.com .
  
• For Other Methods: Other deposit method might take a few business days to process, depending on your payment provider. If your deposit hasn’t been reflected after the expected time, please contact our support team for assistance via support@bippfinanace.com .

3. Deposit Limits and Fees

There may be limits and fees associated with your deposit, depending on the method chosen:

• Bank Transfer: Generally, no fees are charged by the platform for bank transfers, but your bank might apply charges.
• Crypto Deposit: Transaction fees, such as network fees (e.g., gas fees for Ethereum), may apply depending on the blockchain used.
• Other Methods: Refer to the platform’s terms and conditions for additional fees related to other payment methods.

Depositing funds on Bipp is straightforward and secure. After your deposit is successfully completed and verified, your funds will be available to use on the platform. If you encounter any issues, our support team is available to help you through the process.